If you need a home visit on the same day, please telephone us before 10:00 hrs wherever possible.

We ask that, except for patients who are genuinely housebound, everyone else attends the surgery rather than requesting a home visit. This is because home visits take significantly more time — on average, the time spent on one home visit could see four to five patients in the surgery.

Additionally, the limited lighting, examination facilities, and equipment available during a home visit may mean you do not receive the same level of care as at the surgery.

Please be aware that the clinician may call you instead of visiting if this is medically appropriate. Ultimately, it is the clinician’s decision whether a home visit is suitable for your situation.